Keeping your electric bike safe is essential. Follow these steps to protect your investment:. Step 1: Invest in a High-Quality LockA strong lock is your first line of defense. At eBike XL, we have high-quality locks available in-store, and they can a

Keeping your electric bike safe is essential. Follow these steps to protect your investment: Step 1: Invest in a High-Quality Lock A strong lock is your first line of defense. At eBike XL, we have high-quality locks available in-store, and they can also be added to your order. Almost every bike we sell already comes with an additional back wheel lock, but we&#xA0;do not recommend relying solely on this back wheel lock. Investing in a robust lock ensures your bike remains safe even in busy or high-risk areas. Step 2: Lock Your Bike Correctly Proper locking is just as important as the lock itself. Here are some key tips:<ul data-start="650" data-end="1268"><li data-start="650" data-end="769">Always lock your bike to a fixed and sturdy object, preferably in a well-lit and busy area if left outside.</li><li data-start="770" data-end="859">Secure the frame first, then the rear wheel, and finally the front wheel.</li><li data-start="860" data-end="946">Hang the lock at least 50 cm above the ground and point it towards the ground.</li><li data-start="947" data-end="1091">Always lock your bike, even for short stops or when indoors. Half of all bike thefts occur at home (basements, garages, hallways, etc.).</li><li data-start="1092" data-end="1190">Consider additional anti-theft devices for removable parts like the saddle or wheel axles.</li><li data-start="1191" data-end="1268">Always take removable items with you, such as the battery or display.</li></ul>For extra protection, consider adding our theft and breakage insurance to your purchase, giving you extra peace of mind while enjoying your bike.

How do I secure my bicycle safely?

Maintaining your eBikeXL electric bike is very similar to looking after a regular bicycle, but because of the motor, battery, and display, and the fact that e-bikes are often used more intensively, it’s extra important to take good care of it. Here a

Maintaining your eBikeXL electric bike is very similar to looking after a regular bicycle, but because of the&#xA0;motor, battery, and display, and the fact that e-bikes are often used more intensively, it&#x2019;s extra important to take good care of it. Here are some key tips: 1. Routine Maintenance in the Shop<ul data-start="524" data-end="696"><li data-start="524" data-end="588">Schedule at least one annual check-up with a specialist.</li><li data-start="589" data-end="696">This includes checking the electrical system, brakes, drivetrain, software updates, and overall safety. </li></ul>2. Battery Maintenance<ul data-start="727" data-end="911"><li data-start="727" data-end="800">Charge when the battery is at 20&#x2013;30% capacity.</li><li data-start="801" data-end="850">Store in a dry place at room temperature.</li><li data-start="851" data-end="911">If the battery suffers a fall or shock, have it checked. </li></ul>3. Cleaning Your Bike and Components<ul data-start="956" data-end="1150"><li data-start="956" data-end="1010">Clean regularly to prevent wear from dirt and mud.</li><li data-start="1011" data-end="1063">Use a damp cloth and bike-specific products.</li><li data-start="1064" data-end="1150">Avoid&#xA0;high-pressure washing, as this can damage electrical parts and bearings. </li></ul>4. Transmission (Drivetrain) Care<ul data-start="1192" data-end="1313"><li data-start="1192" data-end="1238">Dirt is the main enemy of your drivetrain.</li><li data-start="1239" data-end="1313">Use&#xA0;degreaser, brushes, and lubricant to keep it running smoothly. </li></ul>5. Tires<ul data-start="1330" data-end="1456"><li data-start="1330" data-end="1400">Check tire pressure regularly for comfort, safety, and efficiency.</li><li data-start="1401" data-end="1456">Inspect for&#xA0;wear and damage to avoid surprises. </li></ul>6. Software Updates<ul data-start="1484" data-end="1662"><li data-start="1484" data-end="1551">Keep your bike&#x2019;s software up to date for efficiency and safety.</li><li data-start="1552" data-end="1662">Updates can often be done at your local dealer, and some modern systems even allow updates via mobile app. </li></ul>&#x1F449; By following these steps, your eBikeXL bike will last longer, stay safer, and perform at its very best.

How do I maintain my EbikeXL bike on a daily basis?

Taking good care of your e-bike battery will significantly extend its lifespan. Here are the most important tips:. 1. Regular Charging. Avoid letting the battery fully discharge. Charge when it reaches 20–30% capacity for best long-term health. It’s

<div data-message-author-role="assistant" data-message-id="ffa2464e-5dbd-4594-9fd7-e446e4c9180f" data-message-model-slug="gpt-4o-mini" dir="auto">Taking good care of your e-bike battery will significantly extend its lifespan. Here are the most important tips: 1. Regular Charging<ul data-start="349" data-end="572"><li data-start="349" data-end="395">Avoid letting the battery fully discharge.</li><li data-start="396" data-end="469">Charge when it reaches 20&#x2013;30% capacity for best long-term health.</li><li data-start="470" data-end="572">It&#x2019;s not necessary to fully charge after every ride, but keeping it within a healthy range is key. </li></ul>2. Proper Storage<ul data-start="598" data-end="774"><li data-start="598" data-end="685">Store your battery in a dry place at a moderate room temperature (10&#x2013;20&#xB0;C).</li><li data-start="686" data-end="774">Avoid areas with&#xA0;moisture, direct sunlight, or extreme temperature fluctuations. </li></ul>3. Safety Checks<ul data-start="799" data-end="947"><li data-start="799" data-end="894">If the battery experiences a fall or heavy impact, have it inspected by a professional.</li><li data-start="895" data-end="947">This ensures safety and prevents further damage. </li></ul>&#x1F449; By following these steps, you&#x2019;ll maximize both the lifespan and performance of your e-bike battery.</div>

How do I store my battery for maximum lifespan?

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eBikeXL

Bicycle safety and maintenance

Help after purchase

Where do I start?

Can I Take a Test Ride on a Bike I'm Interested In?

What about deposits and down payments?

Buying an electric bicycle with a VAT invoice

Is it possible to install a child seat or panniers on the bike?

e-Bike Batteries: Everything You Need to Know About Range and Lifespan.

FiscFree Bycicle Plan

What is included with the bike?

What is the cheapest bike you sell?

What affects the price of an e-bike?

Why Do We Offer Lower Retail Prices Than the Brand Itself?

What is considered a DEMO bike?

Selecting Your Bike

What payment options are available?

Why does Klarna ask for my bank details?

How can I pay with a SEPA bank transfer?

My payment failed. What should I do?

VAT on electric bikes for business.

Are the prices inclusive of VAT?

FiscFree Government Subsidy - up to 40% discount!

Leasing an electric bicycle - How does private leasing work?

Payment Methods and Subsidies

Return and Refund Policy

Can I exchange my bike for another one?

Returns and Refunds

Ordering

Where can I have my bike delivered in the Netherlands, and how long does it take?

How does the delivery process work?

Will my bike be delivered assembled?

What does the ordering process look like?

Do accesories get deliver to my home address?

Where do we deliver to?

Delivery

Can I see additional photos of the cargo bike I want to order?

Can I reserve an Urban Arrow cargo bike?

Why should I buy my Urban Arrow from eBikeXL?

What is included?

Which Urban Arrows do you sell?

Are the prices fixed?

How are you so cheap?

How do I know the mileage of my Urban Arrow?

Where do you deliver Urban Arrows?

Urban Arrow

“How do I know if the battery is still good?”

How long does it take to charge a battery?

What is the range? And what does the battery range depend on?

What is the correct way to charge the battery?

How many times can a battery be charged?

Battery

What engine is on your bikes?

Why does an electric motor require no maintenance?

Why is the mileage not so important for Bosch electric motors?

What is the difference between the different types of Bosch motors?

How much torque should the motor of my e-bike have?

What is the difference between Cargo Line and Performance Line CX engines?

Bosch Midmotor

Questions about engine & battery

How does the warranty work?

Can I extend the warranty period beyond one year?

Is my bicycle covered by the bicycle manufacturer's warranty?

How Does Theft and Damage Insurance Work?

What is the difference between warranty and insurance?

Can I Take Out Insurance After Purchasing My Bicycle?

Our insurance partners

What is covered under our warranty?

What is not covered by our warranty?

arranty and Expectations for Second-Hand and Demo Bikes

Warranty & insurance

Can I see extra photos of the cargo bike I want to order?

Why are you so affordable?

Questions about prices

Cargo bikes

Why sell your e-bike to eBikeXL?

How quickly do I get paid?

What factors influence the price of my e-bike?

Is it safe to sell my e-bike?

How do I deliver my e-bike?

Can I negotiate the price?

What happens to my e-bike after sale?

How do I get paid?

What documents do I need to provide?

What if something is broken on my bike?

Sell your bike to eBikeXL

Where is my order?

When do I need to be home to receive my order?

I have a mechanical or electrical problem with my bicycle

I want to return my bike

I lost my battery keys

I need a reparation for my ebike.

I have a problem with my order or my bike

Where can I find the approval certificate (Declaration of Conformity) for my bicycle?