Where is my order?Updated 9 days ago

I haven’t received an order confirmation

• First, check your spam folder to see if the confirmation email ended up there.

• If it’s not there, there may have been an issue with your payment, or the email address entered might have been incorrect.

• Please contact us so we can confirm your order.
  
  

I received an order confirmation but haven’t heard anything since

• This means we’re preparing your bike for shipment.

• Bikes are usually prepared the next business day(s) after the order is placed.