Buying an Urban Arrow from ebikeXL means peace of mind and quality. Every bike is 100% technically inspected, comes with a good or refurbished battery, and is delivered ready to ride. All our Urban Arrows include a warranty, are offered at competitiv

Buying an Urban Arrow from ebikeXL means peace of mind and quality. Every bike is 100% technically inspected, comes with a good or refurbished battery, and is delivered ready to ride. All our Urban Arrows include a warranty, are offered at competitive prices, and can be ordered directly online.Don&#x2019;t wait too long&#x2014;if it&#x2019;s listed, it&#x2019;s available! We&#x2019;ll take care of everything, so you can enjoy your Urban Arrow cargo bike safely and reliably for years to come.

Why should I buy my Urban Arrow from eBikeXL?

We do not offer reservations for Urban Arrow cargo bikes, as our stock changes daily. If you have your eye on a bike, we recommend ordering directly through our website, where all listings are kept up to date. To make your Urban Arrow experience even

<article dir="auto" data-testid="conversation-turn-48" data-scroll-anchor="false" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="dfa3be32-9305-40bf-a542-b21de8fc9fcd" dir="auto" data-message-model-slug="gpt-4o">We do not offer reservations for Urban Arrow cargo bikes, as our stock changes daily. If you have your eye on a bike, we recommend ordering directly through our website, where all listings are kept up to date.To make your Urban Arrow experience even better, we also offer a range of extras&#x2014;including rain covers, child seats, Maxi-Cosis, double batteries, battery locks, and more. These are available both in-store and as options when purchasing online.</div></div></article>

Can I reserve an Urban Arrow cargo bike?

Every Urban Arrow cargo bike comes standard with:. Bosch mid-drive motor. Battery + charger. Bench seat with seat belts. Phone holder. Saddle cover. Looking for extra accessories like a rain cover, lock, battery lock, Maxi-Cosi, protective cover, and

Every Urban Arrow cargo bike comes standard with:<ul data-start="155" data-end="267"><li data-start="155" data-end="180">Bosch mid-drive motor</li><li data-start="181" data-end="202">Battery + charger</li><li data-start="203" data-end="233">Bench seat with seat belts</li><li data-start="234" data-end="250">Phone holder</li><li data-start="251" data-end="267">Saddle cover</li></ul>Looking for extra accessories like a rain cover, lock, battery lock, Maxi-Cosi, protective cover, and more? Ask us for our accessories and options list with prices. It&#x2019;s available both in-store and digitally upon request.

What is included?

All photos we take of our products are available on our website. Due to the high turnover of Urban Arrow cargo bikes, we do not photograph every individual bike. You are always welcome to visit our showroom in Nieuw-Vennep to see the bike you’re inte

All photos we take of our products are available on our website. Due to the high turnover of Urban Arrow cargo bikes, we do not photograph every individual bike.You are always welcome to visit our showroom in Nieuw-Vennep to see the bike you&#x2019;re interested in, or you can order it directly online&#x2014;all listings on the website are up to date. Every bike you purchase can be expected to have undergone high-quality refurbishment and thorough inspection, ensuring it is ready to ride and reliable.

Can I see extra photos of the cargo bike I want to order?

English:We mainly offer Urban Arrow Family models. Occasionally, we also receive Urban Arrow Family Next, which can be obtained upon request. Additionally, we carry special Urban Arrow models, such as Cargo Urban Arrows and the Shorty model. We offer

<article dir="auto" data-testid="conversation-turn-32" data-scroll-anchor="true" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="65d54371-239a-4785-af65-7b4d075a9ff8" dir="auto" data-message-model-slug="gpt-4o"><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/zKB3oxwjoRA7rkVO/hc/MdAV17qy4P7ZWgaX/2025091817-a0a28ad6-10f9-45bb-a03d-afac6db15422-urban%20arrow%20form.pdf" target="_blank" rel="noopener noreferrer">Urban Arrow Form.pdf</a> 80.5KB</div>close</div>English: We mainly offer Urban Arrow Family models. Occasionally, we also receive Urban Arrow Family Next, which can be obtained upon request. Additionally, we carry special Urban Arrow models, such as Cargo Urban Arrows and the Shorty model.We offer two deals:<ul data-start="381" data-end="762"><li data-start="381" data-end="611">Deal A &#x2013; Used: Cargo bikes with signs of use and mileage between 4,000 and 15,000 km. Always in 100% technical condition and ready to ride, sometimes with minor cosmetic imperfections. Comes with a 1-year warranty.</li><li data-start="613" data-end="762">Deal B &#x2013; Demo: Bikes used for demonstrations, with minimal signs of use and low mileage&#x2014;up to 3,500 km. Comes with a&#xA0;2-year warranty. The Urban Arrow price list is attached at the top of this article (PDF). </li></ul></div></div></article>

Which Urban Arrows do you sell?

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Questions about prices

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eBikeXL

All you need to know about urban arrows and cargo bikes.

Cargo bikes

Where do I start?

Can I Take a Test Ride on a Bike I'm Interested In?

What about deposits and down payments?

Buying an electric bicycle with a VAT invoice

Is it possible to install a child seat or panniers on the bike?

e-Bike Batteries: Everything You Need to Know About Range and Lifespan.

FiscFree Bycicle Plan

What is included with the bike?

What is the cheapest bike you sell?

What affects the price of an e-bike?

Why Do We Offer Lower Retail Prices Than the Brand Itself?

What is considered a DEMO bike?

Selecting Your Bike

What payment options are available?

Why does Klarna ask for my bank details?

How can I pay with a SEPA bank transfer?

My payment failed. What should I do?

VAT on electric bikes for business.

Are the prices inclusive of VAT?

FiscFree Government Subsidy - up to 40% discount!

Leasing an electric bicycle - How does private leasing work?

Payment Methods and Subsidies

Return and Refund Policy

Can I exchange my bike for another one?

Returns and Refunds

Ordering

Where can I have my bike delivered in the Netherlands, and how long does it take?

How does the delivery process work?

Will my bike be delivered assembled?

What does the ordering process look like?

Do accesories get deliver to my home address?

Where do we deliver to?

Delivery

“How do I know if the battery is still good?”

How long does it take to charge a battery?

What is the range? And what does the battery range depend on?

What is the correct way to charge the battery?

How many times can a battery be charged?

Battery

What engine is on your bikes?

Why does an electric motor require no maintenance?

Why is the mileage not so important for Bosch electric motors?

What is the difference between the different types of Bosch motors?

How much torque should the motor of my e-bike have?

What is the difference between Cargo Line and Performance Line CX engines?

Bosch Midmotor

Questions about engine & battery

How does the warranty work?

Can I extend the warranty period beyond one year?

Is my bicycle covered by the bicycle manufacturer's warranty?

How Does Theft and Damage Insurance Work?

What is the difference between warranty and insurance?

Can I Take Out Insurance After Purchasing My Bicycle?

Our insurance partners

What is covered under our warranty?

What is not covered by our warranty?

arranty and Expectations for Second-Hand and Demo Bikes

Warranty & insurance

Are the prices fixed?

Why are you so affordable?

How do I secure my bicycle safely?

How do I maintain my EbikeXL bike on a daily basis?

How do I store my battery for maximum lifespan?

Bicycle safety and maintenance

Where is my order?

When do I need to be home to receive my order?

I have a mechanical or electrical problem with my bicycle

I want to return my bike

I lost my battery keys

I need a reparation for my ebike.

I have a problem with my order or my bike

Where can I find the approval certificate (Declaration of Conformity) for my bicycle?